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    Heat Pump Water Heater

    Rheem ProTerra Heat Pump Water HeaterInstalled in Ottawa

    The most efficient water heater available. The ProTerra uses heat pump technology to deliver hot water at a fraction of the energy cost of traditional tanks.

    Licensed & InsuredManufacturer-TrainedOttawa-Based

    Who This System Is For

    Energy-conscious homeowners

    Up to 4x more efficient than standard electric water heaters.

    High hot water demand

    Available in 50, 65, and 80 gallon sizes for larger households.

    Rebate seekers

    Heat pump water heaters qualify for significant federal and provincial rebates.

    Long-term value

    Higher upfront cost pays back through dramatically lower operating costs.

    Key Features & Benefits

    Heat Pump Technology

    Extracts heat from surrounding air to heat water, using minimal electricity.

    Ultra High Efficiency

    Up to 4.0 UEF rating means 4x more efficient than standard electric tanks.

    LeakGuard Protection

    Built-in leak detection automatically shuts off water to prevent damage.

    WiFi Connected

    Monitor and control from your phone with the Rheem app.

    Multiple Operating Modes

    Heat pump only, hybrid, electric, and vacation modes for flexibility.

    Dehumidification Bonus

    Removes humidity from surrounding air as it operates.

    Why We Recommend This System

    Our installer's perspective:

    • The ProTerra can cut your water heating costs by 70% or more compared to a standard electric tank.
    • With available rebates, the payback period can be surprisingly short.
    • WiFi connectivity lets you monitor energy use and get leak alerts on your phone.
    • The dehumidification effect is a nice bonus in basements and utility rooms.

    When it might not be the best fit:

    Requires installation in a space with adequate air volume (at least 750 cubic feet) and moderate temperatures (40-90°F). Not suitable for small enclosed closets or unheated spaces that get very cold. Also produces some noise during heat pump operation.

    Alternative: If installation space is limited, consider the John Wood Power Vented or Rheem Tankless options.

    Installation & What to Expect

    1

    Site Assessment

    We verify adequate space and air volume for heat pump operation.

    2

    Electrical Evaluation

    The ProTerra requires a 240V circuit; we'll assess your panel capacity.

    3

    Rebate Planning

    We help you understand and apply for available rebates.

    4

    Professional Installation

    Our Service Pros handle all plumbing and electrical connections.

    5

    App Setup

    We connect your water heater to WiFi and set up the Rheem app.

    6

    Mode Configuration

    We optimize settings for your household's hot water usage patterns.

    Maintenance & Longevity

    Keep it running efficiently:

    • Keep the air filter clean for optimal heat pump performance
    • Ensure adequate clearance around the unit for airflow
    • Check the condensate drain periodically
    • Use the app to monitor efficiency and get maintenance reminders

    Comfort Tech Maintenance Plan

    Comfort Tech can include heat pump water heater maintenance in your service plan. Contact us for custom coverage options.

    Learn About Our Maintenance Plan

    Frequently Asked Questions

    Get Your Free Estimate

    No pressure, no obligation. We'll help you decide if this system is right for your home.